Things will happen and apologies will be needed. However, if we negate our apologies with a “But I”…we may lose the heart of the person we are trying to soften…
So please don’t stick your “But I” in with your apology. Man up or Woman up, humble yourselves and, suck it up. Give the apology and take the heat.
This way your “but” won’t cause you to get stuck and the heart of the offended can be softened.
It can come across to the person that has been offended by us that we are not genuine and are just saying words. So we must be considerate and not negate the very apology that we are trying to give.
Check out this related article:
New Bridges To Build
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